The Strings Club is seeking an experienced and passionate Admin and Events Assistant to join our friendly team at the Head Office.

In this rewarding role, your role will involve ensuring the smooth running of both our Ofsted-registered Holiday Camps and #Music4 All School Sessions - which both together have welcomed almost half a million children since 2012. 

This role is perfect for someone who has hands-on experience, a keen interest in art/events administration and looking for a rewarding new role in a fast-paced company.

Key Responsibilities:

• #Music4All Sessions and Holiday Camps‍
• Managing our #Music4All Sessions and responding to any on-site issues that may arise such as staffing.
• Contacting potential new schools via our nomination scheme. 
• Assisting with the preparation of our Holiday Camps including staffing (where necessary).
• Ensure compliance with all Ofsted regulations and our customer policies and procedures (T’s and C’s).
• Help prepare our Holiday Camp dashboards alongside our Admin and Recruitment Manager.
• Work alongside the Head Office to complete a Post Event Evaluation Meeting to ensure all Holiday Camps maintain to a high standard.
• Checking our Holiday Camp Online Galleries to ensure high standards are maintained.

• Administrative ‍
• Working with Admin and Recruitment Manager in processing enquiries and bookings via telephone, email, online, whatsapp
• Ensuring all customers receive our “Essential Info” emails before each event 
• Being the main point of call for customer enquiries and feedback (telephone, email, website etc.) during Holiday Camp times and taking the necessary action to ensure we maintain a high level of customer service.
• Managing our bookings via third party sites such as Bright Horizons/My Family Care.
• Assisting administrative duties as answering the Head Office phone and responding to emails/queries.
• Attending events such as awards and networking opportunity (where relevant)

Desired Experience:

• At least 2 years of experience in a similar administrative role, ideally in the cultural, education, or childcare sector

‍Why Consider Joining Us?  

• Free childcare at our Holiday Camps (saving £1,000s per year)  
• Pension scheme
• Work with an amazing team of lovely people
• Rewarding work as part of a rapidly expanding business
• Up to 28 days holiday plus bank holidays (pro rata)  
• Quarterly bonuses based on targets met  
• Quarterly paid training on a subject of your choice  
• Yearly membership access to fitness and wellbeing FITT app

Basic Info

• Application Deadline: Monday, 16th December 2024 - 5pm.
• Interview Dates: Week commencing 16th December. (Specific info TBC)‍
• Desired Start Dates: wc 6th January/ wc 13th January
• Salary: Starting at £29,040.00 (pro rata) plus bonus
• Working Hours: 9:00 am – 5:00 pm, 3 days per week 

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Working at The Strings Club  

Since 2012, The Strings Club has been offering unforgettable experiences for children aged 4-11. Our multi award-winning Holiday Camps and School Sessions combine positive childhood experiences with the power of music and have gained recognition from respected figures such as Richard Hallam MBE and business leaders like Karren Brady CBE. 

We’ve also been awarded on a local as well as national level from The Great British Entrepreneur Awards to the Everywoman Awards. 

This is a fantastic opportunity for a dedicated administrative professional to join a rapidly growing company that’s making a real difference in children’s lives across the UK. You’ll be part of a supportive and friendly team, working remotely with quarterly meet-ups in either London or Birmingham (location to be confirmed in advance).

• To apply, send your CV and why we should consider you for an interview to: amy@thestringsclub.org

We can’t wait to hear from you!

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The Strings Club is committed to safeguarding and promoting the welfare of children and expects all team members to share this commitment. Every new Head Office team member is required to undergo child protection screening appropriate to the post, including at least two checks with past employers (character references are now being accepted), the Disclosure and Barring Service (DBS), as well as child protection training.