We are thrilled to announce that The Strings Club has been awarded the Feefo Platinum Trusted Service Award 2025!

Feefo, a leading customer review platform, works with over 6,500 brands worldwide to recognise outstanding customer service. Their prestigious awards celebrate businesses that go above and beyond, and we are incredibly proud to be among this year’s winners.

To achieve Platinum status, businesses must have earned a Gold Trusted Service Award for three consecutive years—demonstrating an unwavering commitment to customer satisfaction. Thanks to our wonderful customers and their incredible feedback, we’ve reached this milestone, solidifying The Strings Club as a leader in delivering exceptional service!

Our dedicated team works tirelessly to provide the best possible experience, ensuring every parent, child, and musician feels supported from the moment they join us. Whether it’s answering queries, guiding families through their musical journey, or delivering unforgettable experiences at our award-winning Holiday Camps and Term-Time Courses, we always put our customers first.

Tony Wheble, CEO at Feefo, shared his congratulations: "The Trusted Service Awards have always been about recognizing businesses, like The Strings Club, that consistently provide outstanding customer service. Winning the Platinum Award is a huge achievement and a testament to the team’s hard work and dedication."

Founder of The Strings Club, Amy Cunningham said: "Receiving a Platinum Trusted Service Award from Feefo means a great deal to us because it's based entirely on genuine customer feedback. In today's challenging economic climate, we understand the importance of delivering exceptional value and service. This award validates our team's dedication to truly listening to our customers and meeting their needs. Thanks so much to our amazing teams!."

A Huge Thank You to Our Amazing Customers!

This award wouldn’t be possible without you—our fantastic Strings Club community! Your reviews and feedback drive us to keep raising the bar, and we are so grateful for your support.

Here’s to another year of offering only the best in childcare and music 🎶✨